Terms and conditions.

General

Here are terms and condition by purchasing products from cynoinfotech.com. Terms and conditions apply to all users and visitors. Please read carefully following terms and conditions.

Copyright

Content or any items by cynoinfotech.com is proscribed. Without permission of cynoinfotech.com, anyone can not use any part of our website. Any services are not available for lawbreaker of copyright. All items sold by cynoinfotech.com are copyright.

License

  • Our extensions are 100% open source code,
  • You can customize our products as per your own purpose.

Support

CynoInfotech provide three months free support when purchasing Magento 2 extension from us.

We provide support services:

  • We provide you answering of questions that related to our products.
  • We help you to solve error/bugs of our extensions that reported by customers.
  • We can provide free support but, it is chargeable if you want to customize for own purpose OR compatible with other extensions.
  • Customer need to provide credential of website (admin detail, FTP detail, SSH detail…) for support.
  • Customer can contact us for support by Email.
  • Our one extension support service provide one website. If you want to use same extension for multiple website than you need to purchase our extra support services.
  • Our support is not allow use one extension for multiple website.
  • We do not provide support via TeamViewer and via VPN or any other way.

Product Upgrade

We provide free upgrade and support on all upgrade extension to the three months. But not provide free installation on upgrade extensions. We have authority to decide that which extensions need to upgrade or not need to upgrade.

Product Customization Service

CynoInfotech provide customization service on any Magento 2 extension as per your own needs. Please contact us on cynoinfotech@gmail.com for any extension customize service.

PAYMENT

You are free to choose the most appropriate way to pay for your extension. You can pay with major credit cards, or you can use a PayPal account for payment process.

Contact

For support service please contact us on info@cynoinfotech.com. Our support team assist you for any issues and queried within 24 hours business hours.

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